368bd Privacy Policy – How We Handle Your Personal Data
Your privacy matters to us. This policy explains exactly what data we collect, why, and how it is protected.
Introduction
368bd ("Platform", "we", "us", "our") is committed to protecting the privacy and security of all personal information entrusted to it by players and visitors. This Privacy Policy explains what personal data we collect, the purposes for which we collect and process it, how we store and protect it, and the rights you have in relation to your personal data. This Policy applies to the 368bd website at 368bd.club and to all associated services, applications, and features.
By registering an account, making a deposit, or otherwise using the 368bd platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact [email protected] to request account closure.
By using 368bd you consent to this Privacy Policy. We will not sell, lease, or rent your personal data to third parties for their own marketing purposes. Your data is used solely to operate, improve, and secure the platform and to comply with our legal obligations.
Privacy at a Glance
All data transmitted between your device and 368bd is encrypted using industry-standard SSL technology.
We never sell, rent, or trade your personal data to third parties for marketing or advertising purposes.
You may request deletion of your personal data at any time, subject to our legal retention obligations.
We clearly explain every purpose for which we process your data. No hidden uses, no opaque profiling.
Personal data is stored on secure servers with access restricted to authorised personnel only.
For any privacy question or data request, email [email protected] and we respond within 5 business days.
1. Information We Collect
368bd collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information obtained from trusted third-party sources for verification purposes.
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Registration and Account Data
When you register an account or update your profile, we collect:
- Full name, date of birth, gender
- Email address, phone number, residential address
- Username and hashed password
- Identity verification documents (national ID, passport) when KYC is required
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Transaction and Payment Data
When you make deposits or withdrawals through bKash, Nagad, Rocket, Upay, or card networks, we record:
- Transaction amounts, dates, and method used
- Mobile banking account reference (partial, masked) for reconciliation
- Deposit and withdrawal history for your account lifetime
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Technical and Usage Data
Our platform automatically records certain technical data each time you access 368bd:
- IP address, device type, operating system, browser type and version
- Pages visited, session duration, clicks, and navigation path
- Game activity logs, betting history, and session timestamps
2. How We Use Your Information
368bd uses your personal data only for legitimate purposes that are necessary to operate the platform, maintain security, and comply with applicable legal obligations. We do not use your data for purposes beyond those described in this Policy without first obtaining your explicit consent.
- Account ManagementTo create, verify, maintain, and administer your 368bd account, including processing login requests, resetting credentials, and applying responsible gaming limits you have set.
- Payment ProcessingTo process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard; to detect and prevent fraudulent transactions; and to maintain accurate financial records as required by our internal compliance framework.
- Security and Fraud PreventionTo monitor platform activity for suspicious behaviour, enforce our Terms and Conditions, investigate potential violations, and protect the platform and its users from fraud, money laundering, and other prohibited activities.
- Customer SupportTo respond to your inquiries, resolve disputes, process complaints, and deliver support services via email. Support communications are retained for quality assurance and record-keeping purposes.
- Platform ImprovementTo analyse aggregated, anonymised usage data in order to identify performance issues, improve page load times, optimise game loading, and enhance the overall user experience for players in Bangladesh.
3. Legal Basis for Processing
We process your personal data only when a valid legal basis exists for doing so. The table below summarises the primary processing activities and their corresponding legal basis.
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Contract performance — necessary to provide the service you registered for |
| KYC and identity verification | Legal obligation — compliance with anti-money-laundering best practices |
| Fraud detection and security monitoring | Legitimate interest — protecting the platform and its users from harm |
| Marketing communications (where opted in) | Consent — you may withdraw consent at any time by contacting support |
4. Sharing Your Information
368bd does not sell, rent, or otherwise transfer your personal data to third parties for commercial gain. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
- Payment Service ProvidersWhen you make a deposit or withdrawal, your payment reference data is shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank) solely to complete the transaction. We do not share more data than is strictly necessary.
- KYC and Verification PartnersIdentity documents submitted for KYC verification may be processed by a contracted third-party identity verification service provider. These providers are bound by confidentiality agreements and data processing terms equivalent to those set out in this Policy.
- Legal and Regulatory AuthoritiesWe may be required by applicable law to disclose personal data to government bodies, law enforcement agencies, courts, or other competent authorities. In all such cases we disclose only the minimum data required and, where legally permissible, notify you of the disclosure.
- Business TransfersIn the event of a merger, acquisition, or sale of all or a portion of 368bd's business assets, personal data held by 368bd may be transferred to the acquiring entity. We will notify affected users before any such transfer and ensure the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
5. Cookies and Tracking Technologies
368bd uses cookies and similar tracking technologies to enable essential platform functionality, remember your preferences, maintain your logged-in session, and collect anonymised analytics data. Cookies are small text files placed on your device by your browser when you visit the platform. They do not contain executable code and cannot access other data on your device.
We use the following categories of cookies: (a) Strictly Necessary Cookies — required for the platform to function and cannot be disabled; (b) Functional Cookies — remember your language preference and login state; (c) Analytics Cookies — collect aggregated, anonymised data about how visitors use the platform so we can improve it. We do not use advertising or retargeting cookies.
You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent the platform from functioning correctly and you may not be able to log in or place wagers. For details on managing cookies in your browser, consult your browser's help documentation.
6. Data Retention
368bd retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and our internal compliance framework. The following retention periods apply as a general guide: account data is retained for the duration of the account and for 5 years after closure; transaction records are retained for a minimum of 5 years from the date of the transaction; KYC documentation is retained for 5 years from the date of verification or account closure, whichever is later.
When the retention period for a particular category of data expires, 368bd will securely delete or anonymise that data so that it can no longer be associated with you as an individual. If you request deletion of your account before the applicable retention period has expired, we will suppress your data from active use but may retain it in archived form for the legally required period.
7. Your Rights
Subject to applicable law and any overriding legal obligation, you have the following rights in relation to your personal data held by 368bd. To exercise any of these rights, contact us at [email protected].
- Right of AccessYou have the right to request a copy of the personal data 368bd holds about you. We will respond to verified access requests within 30 days. There is no fee for a standard access request.
- Right of RectificationIf any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details (such as your phone number or address) directly from your account dashboard after login.
- Right of ErasureYou may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that we may be required by law to retain certain data (such as transaction records) for a prescribed period even after your account is closed.
- Right to Restrict ProcessingIn certain circumstances you may request that we restrict the processing of your personal data — for example while the accuracy of data you have contested is being verified, or pending the outcome of an objection you have raised.
- Right to ObjectWhere we process your data on the basis of legitimate interest, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
8. Security of Your Data
368bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, secure server infrastructure with restricted access controls, regular security audits and penetration testing, and staff training on data protection best practices.
While we take every reasonable precaution to protect your data, no transmission over the internet or electronic storage system is completely secure. If you have reason to believe that your account has been compromised, please change your password immediately and contact [email protected] without delay. We will investigate and take appropriate action within 24 hours of receiving your report.
9. Third-Party Links
The 368bd platform does not contain links to external third-party websites. All navigation within the platform remains on 368bd.club. If you access 368bd through an affiliate or marketing channel, please be aware that the privacy practices of those third-party channels are governed by their own privacy policies, for which 368bd bears no responsibility.
10. Children's Privacy
368bd is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If we discover that personal data belonging to a person under 21 has been collected, we will delete it immediately and close the associated account without notice. If you are a parent or guardian and believe a minor has registered on 368bd, please contact [email protected] immediately so we can take appropriate action.
11. Changes to This Privacy Policy
368bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the "Last updated" date at the top of this Policy and notify registered players via email at least 7 days before the changes take effect.
Your continued use of the 368bd platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must stop using the platform and request account closure before the effective date.
12. Contact and Data Requests
For any questions about this Privacy Policy, to exercise any of your data rights, or to report a suspected data security incident, please contact the 368bd support team. We aim to acknowledge all data-related requests within 2 business days and to resolve them fully within 30 calendar days.
Email us at [email protected]
Explore 368bd Responsibly
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